1. All shipments are F.O.B. our Brooklyn, New York warehouse.

We do not ship to Third Party Addresses.

2. VISA,Discover,Mastercard,Pay-Pal are only payments accepted via our website.

3. Bank Wire Transfers.

4. Phone for details regarding direct import shipments and letter of credit payments.

5. Order processing times are 3-10 business days, once shipped transit time is soley based on the carrier that is choosen.

6. Shipping charges varies by location, Typically shipping is 7%-15% of total order.

7. Claims for shortages, damages or defective merchandise must be reported within 2 business days of receipt of order.

8. All returns have a 30 day processing time from when our warehouse logs in the returned merchandise.

9. Closeout area products purchased are "final sales" and can not be returned. Partial shipments may occur.

10. All returns may result in a 15%-20% restocking fee.(If we accept the return)

11.All furniture must be shipped on pallets.